Serving All Miami-Dade County and Broward County

How to fix a garage door keypad?

How to fix the garage door keypad is a prevalent question we have from clients at All American Doors, and as we supply sales and service for Garage Doors we also want to share tips that could save you time and money.

Whenever you are working with a garage door you want to make sure you are wearing safety equipment. Search and read through the keypad manual to find out the reason why the keypad from your garage door is not working. We also recommend wearing a pair of Nitrile Gloves and safety clear glasses.

Starting the maintenance procedure:

Most LiftMaster keypads have a 9V Alkaline battery that easily can be replaced and is located at the bottom of the keypad. To test if the keypad needs a new battery just press one by one each button and if one of those numbers doesn’t light up is an indication that your garage door keypad is not working properly.

  1. Try to replace the battery using a screwdriver and remove the screws from the bottom side of the keypad. Remove and replace the 9V Alkaline battery with a new one.
  2. You may consider changing the code from your Keypad, especially if you tend to use the code with repeated numbers such us 1111, 2222, and so, as these keys tend to wear over time. To Change the passcode on your garage door keypad, just follow the instructions in your garage door keypad manual.
  3. If changing the battery and passcode has not resolved your garage door keypad issue, then it may be the case that your garage door keypad and garage door opener are not synced or no longer communicating with each other. You will need to go to the garage door opener press the “Learn” Button and follow the steps from the garage door keypad manual to sync with your garage door opener.

If none of these steps worked out, is time to replace the keypad. You can replace it by purchasing it online or going to your local home improvement store.


Due to the constant use of garage doors, is always good to have regular maintenance to your garage door, including all the parts and extra connections that need to be running properly daily. Sometimes these simple steps could save you hundreds of dollars.

1. Check the battery life of your garage door keypad
2. Change the passcode. (Follow the instructions in the manual) 3. Sync the garage door opener with the garage door keypad.

All American Doors can advise homeowners on the proper service for their garage door. We are a local company serving the Miami, Broward, and West Palm Beach areas.

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